Dr.Jiaojiayu:

乔家瑜博士是应用统计学博士，杰出的品质及企业管理专家,6σ超黑带大师（Master Black Belt）。曾先后担任Exxon化学公司首席统计师、环球油品公司（UOP）首席统计师、 UOP公司统计科学及6σ（品质管理及企业管理）研究所所长、NL化学技术公司副总裁等职。她在UOP公司领导开发了6σ的战略计划，培训了公司1000多人（包括董事长在内的各级负责人），积极运用6σ方法及工具对机构有效地进行改革，提高效率，取得了骄人的成绩，在5年内因为6σ给UOP公司带来了高达2.5亿美元的巨大经济效益，使UOP公司成为一家世界级的6σ公司，业务迅速增长，生产状况良好。现在她又在领导NL公司推广应用6σ方法及工具，使NL公司成为国际上首家在膜研发中采用6σ的公司。乔家瑜博士的杰出成就使她获得了很大荣誉。2001年美国首席财务总监（CFO）协会在纽约给她颁发了著名的Alexander Hamilton奖。美国及其他国家的很多大学及科研单位都邀请她去作学术演讲，她还受聘担任许多大学的客座教授。

Dr.Noshir khory

Courses Offered
1) 8 Discipline Problem Solving (8 D) and Drill Deep & Wide (DDW)
2) Process Sign Off (PSO) Audit
3) Measurement Systems Assessment (MSA)
4) Statistical Process Control (SPC) in Manufacturing
5) Failure Mode and Effects Analysis (FMEA) and Control Plan
6) Experimental Design in Manufacturing (Design of Experiments)
7) Six Sigma Green and Black Belt Training
Note : Programs (1) through (5) are One Day programs. The Design of
Experiment Session (Program 6) encompasses Two Days
What Makes these Seminars Unique
This Interactive and Application Oriented Workshops (taught by example) are targeted
towards Results Oriented Practicing Professionals in the Manufacturing Sector. It provides a
Well Defined Road Map towards Problem Prevention, Zero Defect production and Total
Customer Satisfaction
Unlike traditionally taught quality courses, methods taught are devoid of Unnecessary and
Complex Statistical Analyses, thus rendering concepts covered easy to comprehend and readily
applicable in “real world” situations.
The Presenter holds a Ph.D. in Engineering and is a Six Sigma Black Belt. In addition to having
enjoyed a highly successful career at Motorola in the U.S., he has had the distinct privilege of
working under Dr. William Smith, the Inventor of the Six Sigma Concept at Motorola in the
1980’s. To date, the instructor has trained several hundred Quality/Manufacturing professionals in the
U.S., Mexico, Europe and Asia. His area of training has spanned Automotive, Electronics, Chemicals
and other Industry Sectors.
Who Should Attend
Engineers and Managers involved in Quality, Manufacturing, R & D and Product Design who are
seeking to improve overall product quality levels, prevent quality problems, reduce development cycle
time and achieve a defect free and on-time product launch. Since the concepts are purely generic, they
may be readily applied to ANY Manufacturing Operation ranging from Electronics to Metallurgy to
Chemicals.
About the Presenter: Dr. Noshir Khory
Dr. Noshir Khory is presently Manager of Corporate Training at Motorola and a Member of the
Adjunct Faculty at the Illinois Institute of Technology in Chicago. In addition, he lectures at
internationally renowned Institutes of Advanced Education including Stanford University in California
and the National University of Singapore. He has delivered training in Quality, Manufacturing
Technology and Productivity Improvement to major manufacturers of electronic, automotive and
mechanical components within the U. S., Mexico, Europe and Asia.
Dr. Khory has had the distinct privilege of working under the direction of the Late Dr. William Smith,
who invented the Six Sigma concept at Motorola in the 1980’s. Subsequently, as part of the Six Sigma
initiative at Motorola, he participated in a benchmarking effort (“Bandit Program”) to bring to
Motorola some of the “best practices” deployed by world class companies such as Toyota, Canon Copier
and Toshiba. His assignments for Motorola outside the U.S. have included, Japan, China, Germany,
Sweden, France, Singapore and Israel.
He has authored numerous technical papers for the Institute of Electrical and Electronic Engineers
(IEEE) and the International Hybrid Microelectronics Symposia (ISHM) in the areas of Six Sigma,
Electronic Component Reliability, Statistical Process Control and Lean Production. He served as
Chairman for the Quality and Reliability Chapter for the IEEE in 1986. He was a Member of the
Operating Committee within the Electronic Industries Association (EIA) Electronic Components and
Technology Section from 1990 through 1994. He holds a Ph.D. in Electrical Engineering, a Six Sigma
Black Belt and is a TS 16949 (Automotive Quality Standard) Registered Lead Auditor.
Dr. Khory has delivered Manufacturing/Quality related Seminars to:
• Stanford University, Palo Alto, California
• Rome Air Development Center (RADC), U.S. Air Force, Rome, New York
• Harley-Davidson Motor Co., Milwaukee, Wisconsin
• Cardell Automotive Electronic Systems, Auburn Hills, Michigan
• Technical University of Jonkoping, Jonkoping, Sweden
• Thermotech S.A., Queretaro, Mexico
• Pace Industries, Chihuaua, Mexico
• Motorola China Electronics Ltd., Tianjin, Peoples Republic of China
• McCain Foods, Oakbrook, Illinois
• McDonalds Corporation, Oakbrook, Illinois
• Finnish Society for Quality, Helsinki, Finland
• Airbus Industries, Cannes La Bocca, France.
• Dept. of Defense (DGQ), Paris, France
• Imperial Toffees, Northamtonshire, England
• Abbott Medical Systems, Frankfurt, Germany
• Depertment of Electronics, Govt. of India, New Delhi, India
• Confederation of Indian Industries, New Delhi, India
• National Productivity Council, Govt. of India, New Delhi, India
• Tata Quality Management Services, Pune, India
• Tata Iron & Steel Co., Jamshedpur, India
• VIP Luggage Ltd., Nashik, India
• National University of Singapore, Singapore.
• Associated Chamber of Commerce and Industry of India (ASSOCHAM), New Delhi, India
• University of Nice, Biot, France
• Namics Adhesives, Osaka, Japan

Rosalie Sager, MBA, is a senior consultant and Six Sigma Black Belt with GE Medical Systems, and has over 30 years experience in clinical, educational and administrative positions. Areas of expertise include standardization, utilization and process flow for cost management. Ms. Sager consults physicians, administrators and staff in process development, teamwork, analysis, consensus building and decision-making. Accomplishments include saving a large hospital system $1.3 million. Ms. Sager holds a Master of Business Administration, concentration in Healthcare Administration from City University in Washington, a Bachelors of Science in Community Health from New York Institute of Technology and graduated from the Nursing program at Beth Israel School of Nursing in New York. She is currently based in Baton Rouge, Louisiana and can be reached by email at Rosalie.Sager@med.ge.com.

Eric Ling, MBA, has extensive management and marketing experience and is currently serving as a Marketing Manager for GE Medical Systems Healthcare Services. He is a member of the American College of Healthcare Executives, a Six Sigma Black Belt, and has presented on topics including the Six Sigma methodology and nursing satisfaction to healthcare executives. He can be reached by email at Eric.Ling@corporate.ge.com.

Charles DeBusk is a GE-certified Six Sigma Master Black Belt and senior consultant in GE Healthcare's Performance Solutions division. He has a master's degree in industrial engineering from the University of Tennessee. Mr. DeBusk also is a member of the American Society for Quality and a registered professional engineer. He can be reached at charles.debusk@med.ge.com.

Arturo Rangel, Jr. is a certified Six Sigma Master Black Belt with Valley Baptist Health System in Harlingen, Texas, USA. Mr. Rangel received his Six Sigma training through GE Healthcare. He earned his MBA from the University of Texas-Pan American and master of science degree from the University of North Texas. Mr. Rangel is a member of both the American Society for Quality and American College of Healthcare Executives. He can be reached at arturo.rangel@valleybaptist.net.

Kenneth Wrzos has been a certified Black Belt for four years and is a Master Black Belt candidate. He has trained and mentored several Black Belts and Green Belts through business improvement projects and certification. Mr. Wrzos is currently working as senior business transformation leader to reduce defects and improve processes company-wide. He can be reached at kwrzos@hipusa.com.

Asoke Das Sarma, a certified Six Sigma Master Black Belt, is the Six Sigma deployment leader for a Fortune 50 multinational organization. A project management professional, he holds a degree in production engineering and a post graduate degree in business management. The opinions expressed in this article are Mr. Sarma's, not his company's. The author can be reached at asoke@in.ibm.com.

Joseph Banerjee is a certified Six Sigma Master Black Belt with more than 10 years of experience. He has worked with various BPO's in India. He has specialized experience in Six Sigma, TRIZ and Kepner Tregoe methodologies. He is currently working with EXL Services Inc. He can be reached at joseph.banerjee@gmail.com.

Mr.wen
   中国企业管理培训中心客座教授，六西格玛黑带大师。在美的、美资PULSE、港资亿利达集团等长期从事高层品质管理及技术管理，多年潜心研究各国外企的品质管理特点及先进方法。主要研究方向为6SIGMA管理及其在企业中的推行策略。在外企先进品质管理技术方面有较深造诣和丰富实战经验。已出版专著《现代企业品质管理技术》、《6SIGMA品质管理》；《6SIMGA实战》；《6SIGMA设计实战》等10多部，即将出版《QFD实战》等。曾应深圳技术监督局培训中心等多家单位之约进行6SIGMA方面的讲座和培训。曾参与中山毅嘉公司、德高公司六西玛项目实施并取得较大收益。